Nykredit is in serious need of help with their ICT.
First and foremost…They never answer if you use their contact form (follow link).
When you call them they will read you information from their screen, but their case workers can’t send the information by other methods than snail or fax (how 80ies).
The case worker actually said that he wasn’t proficient with computers. LOL. Denmark is indeed a leader in ICT! NOT! It’s a serious waste of my (which I care about) and Nykredits time (which I would care about if I was a private customer with Nykredit).